() Report from the international meeting printed in its entirety
Stanković J., Medvecki D., Rakić S., Ćurčić J., Gračanin D.: How to create attractive customer experience: Implementation of Kano's theory in higher education, 8. International Conference on Mass Customization and Personalization - MCPC, Novi Sad, 19-21 Septembar, 2018, pp. 275-280, ISBN 978-86-6022-080-8